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AOL Desktop Gold is a precious software with many things available in one place, like email, news, entertainment, etc. It is because of these new features, it’s simple for you to stay in touch with your connections. Once you download AOL Gold Desktop from the official website of AOL, then you can receive or send emails very easily.
However, if you encounter an error in your AOL account, the below-mentioned guidelines will definitely help you. Here, you will get associated with every single detail of why this issue occurs or how to resolve the AOL Desktop Gold Not Receiving Emails Problem efficiently.
Need an instant solution to rectify AOL Desktop Gold issues? Contact us via mail and grab the best help.
What are the root causes behind AOL Desktop Gold Not Receiving Emails Problem?
Before moving ahead with the solutions to fix the issues you face while Receiving Mail in AOL Desktop Gold, you must be aware of the causes that may evoke the issue. This is done so that you can apply the troubleshooting steps easily according to the reason for the error.
- You are providing a weak or unstable network connection.
- AOL Server is slow or down at the moment.
- The sender is typing an incorrect email address.
- The inbox doesn’t have any space left.
- The presence of Antivirus is creating an obstacle.
- The browser is facing an issue in loading new emails.
- The sender has blocked you.
- Your incoming server is not configured.
Pre-requisites before going further to solve AOL Desktop Gold issues
Let’s now look at the points that you must take care of when your AOL Desktop Gold is not working:
- Verify your Internet Connection.
- Check your incoming and outgoing AOL mail server.
- Verify if the AOL server is working properly.
- Ask the sender to check if your email is blocked from his side.
- Verify if the sender is typing your correct AOL email address.
- Make sure that you are using the latest version of AOL.
Verified Solution to Troubleshooting AOL Desktop Gold issues
Now that you are fully aware of the Problems while Receiving Mail in AOL Desktop Gold, let’s understand the steps to fix it.
Examine your enlisted filters
At times a user might face this issue because of a filter that restricts emails from reaching your inbox. These emails are either sent to the trash or some other folder.
Thus to resolve AOL Desktop Gold Not Working problem, you have to check these filters. Go through all the filters and check if they are prepared in an organized way.
Understand the Sending Delay
When you hit the send button, your email gets delivered in a proper pattern without any delay. But sometimes, this delay occurs due to errors in your mail server. Apart from that, you may face delays due to heavy internet traffic or routing problem.
However, it is very difficult to decide whether your message is delayed or undelivered. Thus in such a situation, ask the sender to resend it and observe if you can receive the message now or not.
Review your AOL Email Spam Folder
You need to check your Spam folder on a regular basis to know about unreceived emails. Once you receive emails in your spam folder that do not belong there. Then you have to un-spam these emails. To do so, you can follow the instructions given below:
Initially, you have to log in to your AOL Email Account.
Thereafter, look for the spam folder option and click on it.
Now, select the message that is not Spam.
Now wait for some time, and look at the top of your screen to get the not spam option and click o it.
After trying the described solutions, if your AOL Desktop Gold is still Not Responding then it might be possible that your System is having some kind of technical glitch that is creating a disturbance in the process. In such a case, you need to get in touch with the AOL professionals Team which frees up your time.
Frequently Asked Questions (FAQ's)
Answer: Initially, you have to make sure that you have the newly launched version of AOL Desktop Gold. Apart from that, ask the sender to verify if he is typing your correct email address.
Answer: Unable to open or access your AOL Desktop Gold account? Most of the time, this error occurs due to an outdated version of your AOL Gold. In such a case, you need to delete AOL Desktop from your device and then reinstall its latest version. Updating it will help you to get rid of the error.
Answer: It might be possible that your internet connection is slow, or another server of the AOL email is down at the moment, which then ends up with you facing an AOL email not receiving email problem.
Moreover, check your Spam folder as well, as sometimes your emails are also received in the Spam folder.
Answer: There can be numerous reasons that can make AOL Desktop Gold not work in your System. However, most of the time, it is due to Password issues. It might be possible that you are providing your password in some incorrect way or you have forgotten your password. Thus, when the error occurs, you need to perform a simple restart in order to resolve the error. If the error still persists, reset your Internet settings and fix password issues to access your AOL account again.
Answer: To update AOL Desktop Gold to its latest version, you can follow the given steps:
- Initiate the process by downloading the AOL Gold update.
- After that, select the file location.
- In the end, Update the Desktop Gold Program.
Answer: AOL Desktop Gold, not printing, is an annoying problem in AOL Gold that can take place due to several reasons. Failed printer connection and corruption in files or printer components are some of the apparent reasons behind this printing error in AOL Gold. To resolve this issue, you can perform the below-given solutions:
Check your printer for possible errors.
- Delete the print jobs that are pending.
- Try to print a test job from Internet Explorer.
- Rectify your print margin settings on the Internet Explorer browser.
- Disable undesired startup programs from Windows.