Problems Receiving Mail in AOL Desktop Gold

Problems Receiving Mail in AOL Desktop Gold
Mar 28, 2022 Admin

Estimated Read Time : 08 Min

AOL Desktop Gold is one of the precious software that has a lot of things available under one place like email, news, entertainment, etc. Because of these new features, it’s simple for you to stay in touch with your connections. Once you download AOL Gold Desktop from the official website of AOL Desktop Download for receiving or sending emails or browsing the website, multiple users face errors in receiving email in AOL Desktop Gold due to various some factors. If you encounter an error in your AOL account, the below guidelines will definitely assist you. Here, you will get associated with every single detail of why this issue occurs or how to resolve the AOL not receiving emails issues efficiently.

Factors Behind Issues in Getting Email in AOL Desktop Gold

A few reasons are given below due to which AOL Desktop Gold is not observing email which is mentioned below.

  • First of all, AOL Desktop Gold issues happen because of bad internet connectivity
  • Weak AOL server or email has been stored in the spam folder
  • When the inbox capacity of AOL mail is complete, you will also encounter AOL mail issues recently
  • Sometimes, the sender is not entering the appropriate email address
  • Antivirus or firewall is restricting the communication procedure
  • AOL mail delivery is activated because of which you may face AOL email not receiving an error.
  • However, the browser can’t load the AOL mailbox completely
  • Although the sender may restrict you
  • Incoming and outgoing server errors between sender and receiver.

Troubleshooting Methods to Resolve Not Receiving Emails in AOL Desktop Gold

If you can log in and go through your emails in AOL Gold but not get new emails. Then, you have to learn how to troubleshoot how to rectify not getting emails in AOL Desktop Gold efficiently.

  1. Examine your enlisted filters

Sometimes, a filter can restrict emails to receive in your inbox and then deliver them either in a trash folder or any other folder. To rectify AOL Desktop Gold not getting emails, you have to examine the filters. Confirm that the prepared filters are appropriately settled or not.

  1. Recognize About Sending Delays

Messages are sent in the correct pattern once you tap the Send button. There has been often a delay in sending a message. Delay generally happens because of errors on the mail server, routing issues or heavy internet traffic. Unfortunately, you can’t decide whether the message is delayed or undeliverable. If possible, try to request the sender to resend the text to observe if you can receive the message at the second moment.

  1. Examine Your Spam Folder for Emails That Do Not Receive at the Primary Folder

Once you receive emails in your spam folder that do not receive there. Now, you have to symbolize these emails as not spam. In such situations, go through some steps given below.

  • Sign in to your AOL account
  • Access the spam folder by tapping on it
  • Simply select the message which is not spam
  • Now observe at the top of the page for spam and press on it.

Related Article: How to Troubleshoot AOL Gold Flash Player Problems?


If the above troubleshooting solutions don’t resolve your issues for not getting emails in your AOL Desktop Gold, call AOL Desktop Gold download to get some appropriate tips instantly. AOL experts are experienced, professional and fully trained for rectifying your errors in AOL Desktop Gold. AOL help desk center is available round the clock to assist you. You can connect with them via email, live chat or call.

Frequently Asked Questions (FAQ's)

AOL Desktop Gold offers a comprehensive Desktop experience. Besides, it also enables users to send and receive emails and search content. However, when using AOL Desktop, you may face AOL Desktop Gold not receiving emails problem. Poor connectivity or server down are some of the main reasons behind this error. When the problem arrives, you need to suppress the possible reasons behind this error in order to start receiving emails in your AOL Desktop Gold account.

Unable to open or access your AOL Desktop Gold account. Most of the time, this error occurs due to an outdated version of your AOL Gold. In such a case, you need to delete AOL Desktop from your device and then reinstall its latest version. Updating it will help you to get rid of the error.

AOL Gold helps users to send and receive emails into their AOL accounts. However, there are various instances wherein, you may not be able to receive an email in your AOL account. Sometimes, the email filters can bypass the emails from the inbox to other folders. Therefore, you need to check the filters you have created. Also, verify that the messages are organized systematically.

There are multi-faceted factors that can evoke errors when using AOL Gold on your computer. Most of the time, it is the password issues that prevent you from using AOL on your device. However, when the error occurs, you need to perform a simple restart in order to resolve the error. If the error still persists, reset your Internet settings and fix password issues to access your AOL account again.

Using an outdated version of AOL Desktop Gold can give rise to several technical errors. Therefore, it is important to use the most updated version of AOL Desktop. Before you proceed any further, make sure that the standard system requirement is fulfilled to download the latest version of AOL Desktop. Once downloaded, install It on your device by following the on-screen instructions carefully.

AOL Desktop Gold not printing is an annoying error in AOL Gold that can take place due to several reasons. Failed printer connection and corruption in file or printer components are some of the apparent reasons behind this printing error in AOL Gold. To resolve this issue, you can perform the below-given solutions:

  • Check your printer for possible errors.
  • Delete the print jobs that are pending.
  • Try to print a test job from Internet Explorer.
  • Rectify your print margin settings on the IE browser.
  • Disable undesired startup programs from Windows.

Author Image

The author is the lead writer at Online Desktop Gold who has a great experience in the varied technologies and applications. His passion for helping people with their technical difficulties flows through his writing works related to AOL Desktop Gold and the common issues that the users face now and then. In addition to it, he is also well-versed in the topics related to digital marketing, which can be apparently seen in his writing works.

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