How to Fix AOL Desktop Gold Login Not Working?

AOL Desktop Gold is a desktop browser which allows you to explore all aspects of AOL by using a user-friendly interface. After logging to AOL Gold, you can check and reply to your emails, browse the internet, play games online, and chat with family. There are various ways of installing AOL Desktop Gold depending on AOL membership. After downloading the desktop software, you can use your AOL credentials for logging and can begin browsing the web. However, there are times when the login process does not go smoothly. You may often experience login errors even when you are using the correct credentials. Login error on your AOL Gold account could sometimes indicate a security breach, at that time you should call the support team to check if your desktop account is secure. You can look at the solutions mentioned below to fix the AOL Gold login not working error on your own.

Steps to Solve AOL Gold Login Not Working

For implementing the troubleshooting steps, you first need to know the cause behind that error. You need to know the error’s actual cause as then only you can apply the correct solution. Here are basic tips which can help you to rectify login not working in AOL Gold are:

1. Reset AOL Password
You are required to enter your AOL username and password whenever you want to access AOL Desktop Gold. If you cannot remember your sign-in credentials, you have to reset your password to access your AOL account. Remember you have to verify your identity before resetting your AOL Gold password.

2. Check the Browser Settings
If your AOL credentials are correct, then it may be possible that you are witnessing this login not working error because there is a problem with your web browser. You have to be sure the time and date of the system are accurate. You should ensure that JavaScript is enabled and your web browser is updated with the latest version.

3. Third-party Compatibility Error
AOL Desktop Gold is a popular desktop software because it can be used with all operating systems. However, sometimes certain third-party applications or software’s may interfere with your AOL Gold. This compatibility error can occur due to firewall or antivirus software. You have to temporarily disable these applications and software and then try logging to your AOL Desktop Gold account.

However, if you have tried all these solutions but still cannot resolve the login not working issue of desktop software, then you have to download AOL Desktop Gold again on your system. First, you need to remove the previously installed version of the desktop software and install the new version of the software. You can even take help from the technical experts as they are available 24 hours a day to help you resolve any AOL Gold errors.