How to Fix AOL Desktop Gold Won’t Open Issue

How to Fix AOL Desktop Gold Won’t Open Issue?
Feb 08, 2023 Admin

Estimated Read Time : 08 Min

Sometimes while using AOL Gold Desktop, users face a common issue in which they are unable to load the program. This issue is commonly referred to as the “AOL Desktop Gold Won’t Open Issue”. Here we will discuss all the possible reasons why users are unable to load the AOL Desktop Gold and the possible reasons for each of them. AOL Desktop Gold is an all-in-one platform where users can browse the internet, play games, send and receive mail, and various other tasks all at once. Read the article further to know more about why you are unable to load AOL Desktop Gold and how to tackle this issue.

Wondering why AOL Desktop Gold is not running? Well, Contact us via mail in order to get the best assistance possible and immediate solution.

Reasons why AOL Desktop Gold is Not Opening

There are plenty of reason which can cause AOL Desktop won’t open issue some of which are listed below:

  • Improper Installation: There might be a slight possibility that while installing the AOL Desktop Gold, there might be a problem due to which the installation process was interrupted which is now causing the error.
  • Incompatibility: AOL Gold Desktop is sometimes incompatible with other software running in your system due to which it is unable to load properly.
  • Virus: Due to a virus or a malicious malware in your, you might be unable to open AOL Desktop Gold.
    Too many applications are running in your system due to which AOL Desktop is unable to load.
  • Corrupted Hard Disk: Any damage to the hard disk in your can also cause AOL Desktop Gold Won’t Open Issue.
    AOL Desktop Gold provides all the resources which require online connection thus due to poor connectivity issues you might be unable to connect to AOL server and facing the issue.
    Blocked by the Firewall.

How to Resolve AOL Desktop Won’t open Issue

In order to open AOL Desktop Gold again in your system, we have provided the solutions to the above-stated reason one-by-one given below:

Check your System Compatibility

The First step you need to take is to check if your system specification meets the minimum requirement for running the AOL Desktop Gold software. Minimum system requirements are listed below:

  • Windows 7,8 or 10.
  • 266MHz computer process or fast.
  • 1024*768 screen resolution.
  • 1 GB RAM.
  • 512 MB hard disk.
  • Fast internet connection.

Install AOL Desktop Gold Again

For improper installation, you need to uninstall the AOL Gold Desktop software and again download and install it.

Run the Antivirus Scan

If your system is attacked by any virus or malicious malware, you need to run a quick Antivirus scan and delete all the suspected files which can be harmful to your system.

Force Close all the Applications in your System

If too many applications are running in your, or you have tried to open AOL Desktop Gold so many times, you need to open the task manager and force stop all the applications running in the background including AOL Gold and start it again. Follow the given steps to force close the background running application:

  • Press “ctrl+shift+esc”
  • This command will open the task manager.
  • Select the application you wish to close.
  • Click “End Task”

Clear the Cache Files

Clear all the cache files in your system and try to Run AOL Desktop Gold again.

Check Your Internet Connectivity

It might be possible that you are unable to connect to the AOL server. In that case you need to check your internet connection and close VPN or Proxy software running in the background.

Update your AOL Software

You need to update your AOL Desktop Gold to the latest version.

Disable the Firewall

A firewall installed in your system might be blocking the system from connecting to the AOL server. In that case, disable the system firewall and run again the AOL Desktop Gold.


We hope that through the information discussed above, you are now able to run AOL Desktop Gold. In case any issues still persist, you need to talk to our expert. The experts will help you and provide you with a solution instantly.

Frequently Asked Questions (FAQ's)

There can be varying reasons for which you must be encountering AOL won’t open on my computer. Let’s take a look at varying reasons!

  • Smashed or corrupt software files.
  • Incompatibility of AOL Gold with some other files already installed on your system
  • Inappropriate installation of AOL Desktop Gold Software.
  • The corrupt or damaged hard disk of the system.

Check your system and program for the above mentioned reasons if the issue is occurring due to any of these specific reasons, then this is a good time to get in touch with AOL Gold customer assistance.

How do I reset my AOL Desktop gold?

Follow the listed below steps to successfully reset the AOL Desktop Gold account password. So, let’s get started!

Step 1: Navigate to the AOL desktop Login Page.

Step 2: Now, input your “username”.

Step 3: Next, choose the “Forgot my password” link and click on the “next” button.

Step 4: In the next step, you will be asked to input your mobile number that is registered with your AOL desktop Account.

Step 5: Click on the “Next “button and spot your profile.

Step 6: Once the verification process is done, you are required to input the verification code which is received on your registered mobile number via SMS or Phone Call.

Step 7: Next, input your password twice to confirm the same.

Step 8: Lastly, click on the “save” button to save all the changes.

Step 9: If you aren’t registered then go to the Email option.

Step 10: Next, AOL will send a password or a new link to your email address from where you can easily recover your new password and can access your AOL desktop gold account again.

Follow the steps till the very end to get your issue fixed in real time. If you still fail to do that then get in touch with AOL Desktop Customer Assistance team and they will help you get your issue fixed in no time.

Yes, AOL Desktop Gold is still working and available.

This issue can occur for varying reasons and the major reasons behind this error are enlisted below. Check out now!

  • Poor Internet Connection
  • Incorrect Mail Account Settings
  • Outage of Mail Server

Check if your AOL Account is encountering any of these reasons. If yes, then get it fixed with our appropriate step by step guide.

Here, we are providing the solution for both windows and Mac users so that they can easily resolve their AOL Desktop Gold won’t open or not responding issue. So, let’s take a look at them!

For Windows Users:

Step 1: Open the run window on your device and input taskmgr in the field and then click OK.

Step 2: Click on the AOL Desktop option from the list of process tab and click on the end process option available on your computer screen.

For Mac Users:

Step 1: Right click on the AOL Desktop Program appearing on your desktop screen.

Step 2: Click on the Force Stop option available there in the list.

What is the SOLUTION to try if your AOL DESKTOP GOLD won’t load?

The followings are the solutions that you must try to resolve AOL DESKTOP GOLD won’t load issue. So, let’s take a look at them!

  • Check the compatibility of your device.
  • Check your device for any virus.
  • Disable the security shield like firewall from your device for a while.
  • Turn off VPN servers and all proxies of your device.
  • Make sure that none of the files are corrupted on your device.

Author Image

The author is the lead writer at Online Desktop Gold who has a great experience in the varied technologies and applications. His passion for helping people with their technical difficulties flows through his writing works related to AOL Desktop Gold and the common issues that the users face now and then. In addition to it, he is also well-versed in the topics related to digital marketing, which can be apparently seen in his writing works.

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